Your Privacy Choices

Orders made will have a varied cost depending on the service you select at check out.

Orders will be packed and sent within 2 working days and will arrive within 1-5 business days depending on your selected service.

Please review these conditions carefully before placing your order.

• Opened sealed products: Opening a sealed collectible materially reduces its value. If you exercise a cancellation right after opening a product, we may reduce the refund to reflect any loss in value caused by handling beyond what would reasonably be permitted in a shop. This does not affect your rights if an item is faulty, damaged or not as described.
• Cards inside sealed products: Babsi Cards cannot inspect or guarantee the condition, centring or potential grade of individual cards inside factory-sealed booster packs, boxes or other sealed products. Minor manufacturing imperfections such as whitening, edge wear, print lines or off-centring can occur and do not automatically mean the sealed product itself is defective.
• Outer packaging condition: Minor dents, creases or shrink-wrap variations may occur during manufacturing or distribution and are not necessarily defects. If outer-box condition is important to you, leave a note with your order before checkout. We will do our best to accommodate requests, but pristine packaging cannot be guaranteed unless expressly stated on the product page.
• Damage in transit: If your parcel or product packaging arrives visibly damaged, please contact us as soon as reasonably possible with photographs of the parcel, shipping label, packaging and product. Keep all packaging while we investigate and, where appropriate, raise a claim with the delivery carrier.

Returns and cancellations: For most online orders, you may tell us that you wish to cancel within 14 days of receiving your goods and then return them within a further 14 days. You are normally responsible for the direct cost of a change-of-mind return. If an item is faulty, damaged in transit, incorrect or not as described, please contact us so we can arrange the appropriate remedy.

By purchasing from Babsi Cards, you acknowledge this condition information. Nothing in this notice excludes or limits your statutory consumer rights.

If an order is delayed, lost, damaged or misrouted, please contact Babsi Cards promptly so we can investigate with the delivery carrier.

• Wrong address or unauthorised safe place: If the courier delivers to the wrong address, leaves the parcel somewhere you did not authorise, or fails to follow the agreed delivery instructions, Babsi Cards will remain responsible for resolving the non-delivery with you and pursuing the carrier.
• Nominated recipient: If you expressly nominate a neighbour or another person to receive the parcel, risk normally passes when that person takes physical possession of it.
• Customer-requested safe place: If you expressly request unattended delivery to a safe place, any missing-parcel claim will be assessed using your instructions and the carrier's delivery evidence, including photographs, location data and tracking. A courier-selected location will not be treated as customer-authorised merely because the tracking describes it as a safe place.
• Address supplied by the customer: Please check your delivery details carefully. If an order is delivered in accordance with an incorrect or incomplete address supplied by you, or is returned to us for that reason, you may be responsible for reasonable redelivery costs and any loss that occurs after correct delivery to that supplied address.

Nothing in this section excludes or limits your statutory consumer rights.